If you’re here to learn about DevOps benefits for business, you’ve come to the right place. As a company or organization that is continuously evolving, adding content and services, or implementing new technologies, it’s important to have an understanding of DevOps and what it can do for your company. However, before you get started in understanding exactly what you need to be doing, or what you expect from DevOps, it’s important to know what DevOps really means. Not only that, but we also discuss some of the major benefits of adopting a DevOps philosophy at your company.
What is DevOps?
The term DevOps actually comes from two different sides or focal points of a company: Development and Operations. But aside from being a simple combination of two different words, DevOps is so much more than that.
As Gartner defines DevOps:
DevOps represents a change in IT culture, focusing on rapid IT service delivery through the adoption of agile, lean practices in the context of a system-oriented approach. DevOps emphasizes people (and culture), and seeks to improve collaboration between operations and development teams. DevOps implementations utilize technology— especially automation tools that can leverage an increasingly programmable and dynamic infrastructure from a life cycle perspective.
DevOps has increasingly become a philosophy that a company should implement in order to improve communication and collaboration across teams that may have otherwise been siloed or have been working mostly independently of one another.
How Can DevOps Benefit your Company?
Many large tech companies such as Amazon and Atlassian have started to promote the power of DevOps philosophies in their work structure and how it has helped them create better products and services. So, how can DevOps benefit your company? Below are just some of the important benefits DevOps can create.
DevOps Benefit for Business #1: Increased Communication and Collaboration
The first major benefit of implementing DevOps is increased communication and collaboration in your company. What makes this improvement so important is how it changes the mindset of the various departments in your company. Communicating more often across department lines and focusing more on working together can help your teams focus less on department-specific goals, and spend more time focusing on company goals and how they can contribute to them. The more that employees work together across departments, the more likely they are to see the value in each other’s skill sets and how they impact the final product or service. Increased communication and collaboration also fosters innovation and ideation across the company as more opinions and thoughts are shared with more people.
DevOps Benefit for Business #2: Speed and Efficiency
The second major benefit of a DevOps philosophy is increased efficiency and speed in the work that your employees do. Due to the collaborative nature of DevOps, development cycles can be shortened, which means quicker deployment of systems, services, and products to the customer. DevOps can also help you do continuous service delivery for everything that your company has to offer, which is becoming essential in almost every industry. People want products and services that provide instantaneous support, updates, and upgrades.
DevOps Benefit for Business #3: Better Customer Experience
If your teams are communicating better, working together better, and the products you offer are getting delivered faster, you are also delivering a better customer experience. The customer experience no longer ends at the time of purchase. Consumers want support. They want help utilizing products and services. They want to make sure they’re buying the best product or service to meet their needs. And if they begin to doubt any of these things, they will look elsewhere the next time they decide to buy.
It is easy to lose sight of one or more elements of the customer experience. With multiple departments in the same company (production, marketing, sales, logistics, support, etc.) it is easy for wires to get crossed. It is easy for individual customers to fall through the cracks.
By increasing communication, collaboration, and development, DevOps can help your company ensure that every customer gets their needs met. It can improve customer satisfaction and customer retention.
If all of this piques your interest or you’re looking to implement a DevOps philosophy in your company, reach out to us at YetOpen and we can help you get started!